Omsorg med verdighet

RoomMate anonymized supervision and patient notification

RoomMate Sensor

RoomMate Sensor

RoomMate is a unique solution to provide a safe and secure supervision solution, which takes into account citizens’ privacy. Municipalities use the RoomMate solution to look after people who need supervision and alerts in risk situations. RoomMate’s sensor can send anonymized images of the situation in the room, allowing healthcare personnel to control alarms and carry out supervision without disturbing the citizen or making unnecessary intervention in privacy. RoomMate is a so-called passive warning sensor that alerts you to falls and other potentially dangerous incidents without the citizen having to carry equipment on the body. The RoomMate sensor can also be connected to equipment for active notification outside the viewing area of the sensor or as an added safety. Click here to see which active notification devices you can use with RoomMate.

Image of anonymized fall alert
Picture of what an anonymized fall warning looks like to healthcare professionals

Alerts and alarms

RoomMate is a so-called passive alert device, which reads the room of the inhabitant and can alert about a wide range of events either with an alert or an alarm. It is mounted discreetly on the wall and automatically sends notification to the healthcare personnel via RoomMate’s app. From the app, the healthcare personnel can then ascertain whether the alert or alarm requires action, and optionally also contact the citizen directly through the two-way speech in the sensor. RoomMate sends alerts and alarms without the resident having to carry any equipment on the body in these situations:

CaseFallLeaving the roomLeft the room
Sitting up in bedUpright in bedToo long in the bathroomToo long in the bathroom
Leaving the bedAbandoned bedVoice alertLoud Sound
Leaving the chairAbandoned chairContact brokenContact with roommate is broken
Activity in spaceActivity in roomContact with the RoomMate sensor has been restored
Entering the roomEntering roomLack of movement in bed

To further support the health service, RoomMate displays the status in the room in these ways on the supervision side or in the watch room:

One person in the roomOne person in the roomPerson lying in bedPerson lying in bed
Two or more people in the roomTwo or more people in the roomPerson sitting in the chairPerson sitting in the chair

Supervision of image and/or sound

The RoomMate sensor has several options for supporting healthcare professionals to keep residents safe in a care situation. If there is an alarm or an alert, you will get an anonymized picture of the room, and can assess whether the incident is of a serious nature that requires an emergency call. Healthcare personnel can also use the app’s audio features to either contact the resident or listen into the room to assess the severity of the incident. In addition, one can also put on a two-way speech to talk to the inhabitant. Audio can be made anonymized, so that one cannot hear what is being said, but assess the situation based on voice volume and intensity. Once the cause of the alarm has been clarified, you sign for the notification, and may also be able to make notes directly in the journal system from the RoomMate app.

Journaling requires integration via the Welfare Technology Hub (VKP), to which RoomMate is connected. Contact your journal vendor or RoomMate to learn more about what it takes for integration. Applies currently only in Norway

Image of anonymized fall alert
Alarms can be handled on desktop, tablet and mobile

Deposition of RoomMate

Truncation CardRoomMate can easily be set deactivated so that it does not send an alarm, and prevent the possibility of supervision in situations where this is desired. It may be in connection with visits from next of kin or in treatment situations where one does not want false alarms. Deactivation can be done by hanging a RoomMate deactivation card on a hook on the wall, or via the app.

The setting time can be adjusted as needed, and when the time has elapsed, RoomMate will automatically restart, even if you forget to take down the deactivation card.

RoomMate Watch Room

Guard room screen

RoomMate watchroom provides an overview of the status of all RoomMate sensors and alarms and alerts in the last 24 hours. The screen provides a good overview for the staff about status in all rooms, in real time.

Active notification devices

The RoomMate sensor can also handle a wide range of active sensors, which send alarms or alerts when activated.

One RoomMate sensor can handle many different active devices, belonging to many different people e.g. in a nursing home or institution. In other words, you don’t need a RoomMate sensor in every room to equip residents with active alarm devices. Each sensor can be named so it’s easy to identify who has it or what function it has. For example, you can set up a panic button in a common room, so that employees can press this if assistance is needed. RoomMate has many examples of the use of active notification devices, and tips on how active notification devices can contribute to an individual care.

RF DongleAll devices are wireless, battery-powered and easily attached to one or more RoomMate sensors. The service life of the battery is long and, under normal use, will last for several years. To use active sensors, one or more RoomMate sensors must be equipped with a USB dongle.

Panic button

Panic buttonClimax panic button is wireless. It is battery powered and can be placed in any room, including wet rooms or, for example, in baths, on wheelchairs or walkers. The panic button is dust- and water-proofed up to IP67, which means that it can easily withstand being splashed on with a shower or immersed in water for up to 30 minutes.

Alarm jewellery

Alarm jewelryClimax alarm jewelry is an elegant alarm device that can be worn as a bracelet or pendant, and one can easily change how to wear them. It is water-proofed up to IPX8, which means it can be underwater for a longer time. In institutions, these can also be used by employees to easily request assistance if needed.


DrawstringThe Climax pullcord can be installed anywhere, e.g. by the bed or by the toilet, where the RoomMate sensor cannot be seen. Intuitive and simple design. Waterproof up to IPX4.

Door sensor

Climax door contactIf the RoomMate sensor cannot see the door, it can be connected to a wireless door sensor that notifies if the door to the room opens. Since all active warning devices are given their own name, one can often use several in the same room or residence, and name them so that one knows which door they are protecting.